Green Mountain Energy, a leading Austin-based provider of renewable electricity, needed to redesign its online bill payment system to create a faster, simpler, and more intuitive experience. Research also showed that customers wanted the flexibility to pay their bills seamlessly on mobile devices, making a fully responsive website essential.
Working closely with their in-house design and development team, we restructured the information architecture and streamlined the bill payment workflow. The result was a responsive, mobile-friendly experience that made managing energy bills easier and more accessible across devices.